Rahvion Personal IT — for households, seniors & caregivers

The technology department for your home.

When devices, accounts, Wi-Fi, or suspicious messages become confusing, Rahvion gives your household one dependable place to call for a clear next step. Real humans, plain English, no jargon.

For homes — never businesses. That's the point.
Same-day remote rescue.
Plain English — senior-friendly, always.

How it works

1
Reach out
Call, email, or book online. Describe what's wrong in plain English.
2
We connect
Secure remote session. We see what you see and fix it live.
3
You're set
We explain what we did and how to avoid it next time.
Home IT support·Scam-aware guidance·Senior-friendly help·One account·One support team

Home IT Care · from $15/mo

If it's connected to your home, it's covered.

One flat membership covers your whole household. Open a ticket, and a technician fixes it remotely.

Computers, fixed remotely

Slow PCs, pop-ups, updates gone wrong, new-machine setup. We connect securely and fix it while you watch — or while you make coffee.

Wi-Fi that reaches everywhere

Dead zones, dropped video calls, new routers, mesh setup. We tune your network until the back bedroom streams like the living room.

Printers, tamed

The most hated device in the home, handled. Setup, driver fights, "offline" mysteries — solved without the shouting.

Scam & security shield

Suspicious email? Pop-up demanding gift cards? We review it with you, clean up infections, and lock down your accounts.

Smart home, simplified

Thermostats, doorbells, cameras, streaming sticks — installed, connected, and explained in words humans use.

Backups & peace of mind

Photos, documents, passwords — backed up and recoverable. When disaster strikes, you shrug instead of panic.

An honest note: Rahvion does not replace antivirus software or a device warranty. Personal IT fills the gap those products can't — understanding the situation, explaining the options, and helping your household move forward.

Start with what's happening

You don't need to know the technical name.

Everyday technology stops working

Computers, phones, tablets, printers, Wi-Fi, streaming, email, updates, and account access — handled through one clear support path.

Something feels suspicious

A calm second opinion before anyone clicks, pays, shares a code, installs remote access, or responds under pressure.

A parent needs patient help

Respectful support that explains what's happening without rushing, shaming, or expecting the family to troubleshoot everything.

How it works

Help in three steps.

1

Create your account

Join free in two minutes. Pick a Home IT plan now or later — one flat monthly price, no surprise charges.

2

Describe the problem

Plain English is perfect: "my email looks weird." Open a ticket in your portal or just call (443) 219-7559.

3

We handle it

A technician connects securely, fixes it, and shows you what happened — in words that make sense.

Home IT Care pricing

Simple pricing, seriously.

Every plan includes the client portal, ticketing, and real human support.

Hands-Off Care Plan

Essential maintenance for one home PC. Weekly updates, security monitoring, 5 support tickets/month.

$15/month
  • A known support path — real humans, plain English
  • Software guidance & safe-setup help
  • Home tech checklists
  • Scam-aware habits coaching
Choose Hands-Off Care Plan

Emergency Fix

One-time urgent rescue. No membership needed.

$59/month
  • Same-day remote support when available
  • Plain-language diagnosis
  • Clear escalation path
Choose Emergency Fix

Annual billing saves $50 a year. Urgent problem? Get a one-time rescue — from $59.

Why professional home IT

Your home runs on technology.
Who's in charge of it?

The average household now has more than 20 connected devices — computers, phones, TVs, thermostats, doorbells, cameras. When something breaks, most families have three bad options: struggle alone for hours, drive to a retail store and wait days, or pay $150+ for a single fix. There's a fourth option: someone whose entire job is keeping your home's technology working.

Your time is worth more

The average person spends hours troubleshooting before giving up. A professional fixes in minutes what takes you an evening — and shows you how to avoid it next time.

Scams target homes, not offices

Criminals know households don't have an IT department. Fake virus warnings, grandparent scams, phishing texts — a professional second opinion stops most attacks cold.

Someone patient, on your side

Plain-English help from people who respect your time. Just a real human who explains what's happening and fixes it — the way IT should have always worked at home.

Honest pricing

What the retailers charge.

We think you should know what a single computer fix costs elsewhere. These are real 2026 prices from national retailers — check them yourself.

One virus cleanup

Geek Squad $149.99 · Staples $159.99 in-store

Rahvion: $59 one-time

A year of coverage

Geek Squad Total $199.99/yr · Geeks on Site $24.95/mo

Rahvion: $15/mo whole household

Someone at your door

Geek Squad in-home $99–$149/hr · Staples on-site virus removal $299.99

Rahvion: remote first included in your plan

Prices verified October 2026 from bestbuy.com, staples.com, and geeksonsite.com. Retailer prices are labor-only and vary by location. We're remote-first for software and support — for physical hardware repair, a local shop is still your best bet, and we'll tell you that honestly.

Cybersecurity, in plain English

The threats are real.
The defenses are simple.

You don't need to become a security expert. You just need to recognize the handful of tricks criminals use against households — and know who to call when something feels off.

Phishing: the fake message

An email or text that looks like your bank, Amazon, or a grandchild — asking you to click, call, or share a code. The rule: never click links in unexpected messages. Go to the company's website directly, or call us first.

Tech-support scams: the fake warning

A pop-up or phone call claiming your computer has a virus, urging you to call a number or install software. The rule: real companies never cold-call about viruses. Close the pop-up, call us instead.

Password reuse: the master key problem

Using one password everywhere means one breach opens every door. The rule: a password manager remembers unique passwords so you don't have to. We'll set one up with you.

AI scams: the new voice trick

Criminals now clone voices from short audio clips — a "grandchild" calling for bail money may be AI. The rule: have a family code word. If a caller can't say it, hang up and call the person back directly.

See how we protect households

Questions, answered.

Do you come to my house?

Almost everything is handled remotely — faster for you, cheaper for everyone. If something truly needs hands on site, we'll tell you honestly and arrange it.

Is remote access safe?

Yes. You approve every session, you watch everything we do, and you can end it instantly. We use encrypted, professional remote tools — never some mystery download.

What if I'm not tech-savvy?

Perfect — you're exactly who this is for. No jargon, no condescension. We explain things the way we'd explain them to our own parents.

Do you support businesses?

No — and that's deliberate. We're the IT department for people at home: households, seniors, and caregivers. Businesses need a different kind of provider, and we'd rather be excellent at one thing.

Can I cancel anytime?

Monthly plans cancel anytime. No tricks, no phone calls required — cancel in one click.

One less thing to worry about at home.

Create your free account today — or call (443) 219-7559 and talk to a human.

Create your free account